Shipping & Information

Sizing - 

Ladies Tees - they fit really small. There is a size chart posted on the listing. Size up one or two sizes. I wear a L normally and like an XXL in ladies tops because I don’t like things to be tight. 


Unisex = men’s. So let’s say you’re a lady who normally wears a ladies medium - you’ll want to select small. If you’re men’s sizing - they are true to size. Select your normal sizing.

Shipping & Policies

All orders ship from Williams Lake British Columbia via Canada Post Processing Time

We have a current 10-14 business day turnaround time before your order will be packed and shipped. If you need your order in a rush, please contact us by email sales@stillnorthdesignco.ca or on our Facebook page  Still North Design Co and we will do our best to accommodate your request.


Exchanges

If you chose a size too small or big, and want to exchange - you will be responsible for sending your item back. Then We will ship out your new size.

Returns

at this time we will not be accepting returns unless it is a mistake in our end. If we mess up, we will try our absolute best to make it right for you.


Approximate Delivery Times for Canada Post not our processing time

British Columbia: 2-5 business days
Rest of Canada: 5-10 business days
United States: 7-10 business days 


Local Pick-up

We do offer a local pick-up option if you prefer to order online instead of visiting in store (28a Broadway ave) 

simply use code LOCALPICKUP to waive the shipping. 

Our goal is to provide our customers with the best quality products and service. If for any reason, you have any problems with your order, please do not hesitate to contact us at sales@stillnorthdesignco.ca or a Facebook message @stillnorthdesignco

We appreciate your feedback and will always continually strive to improve both our products and service, we are here to make your SNDC experience great!